Speed Dials & Restrictions

Modified on Mon, 12 Dec, 2022 at 9:39 AM

Speed dialing is a way for you to quickly call your colleagues within the same customer page without having to use the full phone number or our app. Simply call the speed dial number and you will be connected to the correct colleague.

In the Admin Portal the settings for speed dialing can be found under
Users → Call routing → Speed dials

And here you can easily add or remove speed dial numbers.

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Restrictions

There are a few restrictions for speed dials that needs to be taken into consideration.

Speed dials can only be 2-5 numbers long
There can be no duplicates on the same customer page
Speed dials for the following numbers will not work:
112X, 113X, 114X, 115X, 116X, 117X, 074X, 90000